How many guests might be on a tour? We limit our walking tours to a maximum of 15 guests. If you are seeking a tour for a larger group you can book a private tour directly. We will still lead any given tour even if there is only a single guest booked.
Can I bring my dog on the tour? Yes well-behaved dogs can join our standard tours on leash. We do not enter any buildings on our regular tours.
Why can’t we find children’s tickets for your Ghost Tours? The content is not appropriate for children. Trigger warning we talk about rape, a child shot on a playground, a child kidnapped by local doctors with plans to perform a vivisection.
Do you offer ADA accommodations? We have always offered powerpoint “slide shows” to accommodate guests that are excited to learn about the neighborhoods see our unique collection of historic images but who are unable to walk our tours. For example when masks were required we offered private tours for the group pricing for guests who could not wear masks. Reach out directly we are flexible. Of our public tours Women of Nob Hill and A Night with Ghosts have offered our guests the best rolling experience without any route changes.
Can we use our Gift Cards are Expired? We accept expired gift cards for our tours no questions asked. We just ask that you consider tipping your guide when you use any gift cards.
What is your Refund Policy? Refund requests need to be made 24 hours in advance- of the initial reservation to receive a refund of funds. We can rebook you to another tour time if requested. Tours that have been rebooked are not refundable. No shows are not offered refunds or rebooking. Please email [email protected] if you are seeking to rebook a tour that you failed to attend. We will cancel and refund tours if there is a heat advisory, air quality advisory, icy conditions, volcano activity, or public emergency declarations. Typically we follow Portland Public Schools advisories for student outdoor sports as our beach mark for safety as far as heat, snow, and air quality.
Will you refund a tour if it is 100 degrees? If there is a heat advisory, that means a period of hot temperature expected by the local/national weather service. This can create a situation where heat illnesses are possible and it is recommended to stay out of the sun. Slabtown Tours LLC will call each reservation holder and refund the tour. If the air quality is unhealthy see next bullet point. For Private Tours if there are concerns about a hot weather forecast we can move the tour to earlier in the day or to the the forest.
If it snows are you going to cancel tour? Normally yes. But on Valentine’s Day 2025 it snowed I offered all A Night With Ghost Guests refunds and one couple reached out and asked me to try. We as a group determined at the start point that it has warmed up -no ice just slush- and that we all felt safe.
Do you lead tours if the air quality is bad? We ask that you please evaluate the air quality for you and your family. Your health is our top priority— let’s try to reschedule if needed. If local schools and parks send out an air or heat advisory not to be active outside we will cancel impacted tours and refund the booked tours.
What do I do if I can’t make it to the scheduled tour? There are no refunds for no-shows, but if you cancel before the start of the tour, you can reschedule for another date. If you need to cancel, call 503.206.4676 or e-mail: [email protected]. If you are running late for a tour please text 971.302.3926. If you did not receive a text from your guide the day prior to your tour you might have accidentally or intentionally not included a working phone in your reservation.
What are my transport/parking options getting to the event? The street car or bus is your best public transportation option. To plan your trip on public transportation we recommend The Tri-Met website has a trip planner feature. Parking meters are active in NW area tours until 7pm- the City if Portland encourage downloading an app called Parking Kitty.
Do we get to go inside the historic homes? No. But, please like the Slabtown Tour LLC Facebook page or sign up for our monthly email newsletter to stay informed about opportunities to enter historic homes.
Where can I contact the organizer with any questions?
Office Phone for Slabtown Tours LLC: 503.206.4676 (#can receive text messages)
WhatsApp for those traveling from other countries: 971-302-3926
email: [email protected]
I heard there is a waiver. Could you share the text with me?
Yes. Please e-mail Tanya March PhD at [email protected] for a PDF of the waiver. Our insurance company encourages each guest to sign the contactless digital waiver. That document is sent to the purchaser for a digital signature upon purchase. If you purchase multiple tickets in a single transaction you will be reminded to forward the waiver to each participant. The ticketing system will assist you in signing the waiver for minors and direct you to email a link so that all members of your party can sign the digital waiver.
What are all the Alphabet Streets and who are they named after? See the complete list of streets for details.
Can children take your nighttime tours? Some material on our Slabtown a Night With Ghosts Tour & St. Johns Murder, Mayhem & Oddities might not be suitable for children 12 and younger or those that are faint of heart. We are happy to lead kid friendly private ghost and crime tours.
Do people wear costumes on your October night tours? Costumes are not typical but they are always appreciated by our guides and the local ghosts.
Are your tours fun for children? We have a series of tours that are designed for Summer Camps and School Groups. Those are not our public bookable tours. You know your child/children best if they love history and love walking it can work. Our NW history tours are more akin to a college class or an in depth extracurricular activity on foot, our monthly N & SE tours were designed to promote local businesses. Having done this for 10 years children either hate the tour become board or are thrilled and pepper the guide with questions.